Terms & Conditions

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Our Terms & Conditions

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Current Competitions

You, the Member, confirm that you have read, understood, and agree to be bound by the following terms and conditions:

1. Definitions

(a) Access Pass means your membership credential, allowing you to enter the Club.

(a) Access Pass Fee means the Access Pass Fee specified in the Membership Agreement. (b) Agreement means this membership agreement made between you and Jetts, incorporating the documents referred to in clause 2(b).

(c) Approved Group Training App means the Jetts App, Glofox, Incorporated.

(d) Approved Group Training means the approved group training fitness sessions offered by Jetts to Members.

(e) BeWell Brands means: a. Jetts, b. O-Studio Oz Pty Ltd, c. Fitesque Pty Ltd, d. Jetts Fitness Global Pty Ltd, e. Jetts Fitness Pty Ltd, and f. any brand and system affiliated with Jetts, including O-Studio and Fitesque, which exists or may come into existence after the date of this Agreement.

(f) Billing Account means the bank account or credit card nominated by you to have your direct debit Membership Fees deducted from.

(g) Club means the Jetts gym as specified in your Membership Agreement, any gym you may use under your Membership Agreement, and any such gym that your membership may be transferred to in accordance with the Membership Transfer Policy.

(h) Club Access Fee means the initial Joining Fee and Access Pass Fee specified in the Agreement.

(i) Club Rules mean the Club rules as amended from time to time, which are located at each Club.

(j) DD Membership means a weekly membership, with recurring fortnightly direct debit payments.

(k) DD Membership Fee means the fortnightly fee payable for the DD Membership, inclusive of any Payment Provider fees.

(l) Dishonour Fee means a $10.00 fee for the purposes defined in clause 4(g).

(m) Pre-Workout Waiver means the pre-workout questionnaire that the Member is required to complete before using the Club.

(n) Foundation Member means a Member that has a Foundation Membership Type as categorised by this Agreement.

(o) Home Club means the Club you use for the majority of your Club visits, for administrative and billing purposes.

(p) Jetts (we, us) means the entity specified on your Membership Agreement and includes its heirs, estates, agents, representatives, officers, directors, shareholders, successors, affiliates, subsidiaries, franchisor, franchisees and employees.

(q) Joining Fee means the fee specified in the Membership Agreement.

(r) Member means an individual who has entered into this Agreement with Jetts or otherwise is granted access to a Club.

(s) Membership Agreement means the form provided to you by Jetts requiring you to provide the relevant details to Jetts (e.g. name, address, payment card details) relating to your membership.

(t) Membership Fees means the fees that are due and payable by you pursuant to your Membership Agreement.

(u) Minor means members under the age of 18 but over the age of 14.

(v) Paid In Advance Membership or PIA Membership means the membership of Members who have paid in advance according to the level of PIA membership as specified in this Agreement.

(w) Payment Agreement means the Agreement between you and us permitting our Payment Provider to provide the direct debit and credit card payment facilities to you on our behalf in accordance with the Payment Provider’s Direct Debit Request Service Agreement.

(x) Payment Provider means the payment provider specified from time to time by Jetts, which is currently Ezidebit unless Jetts otherwise specifies.

(y) Payment Provider’s Direct Debit Request Service Agreement means the Payment Provider’s service agreement provided to you by Jetts.

(z) Policies means the Jetts membership policies as amended from time to time, which are located at www.jetts.com.au/gym and available at any Club on request during Staffed Hours.

(aa) Privacy Act means the Privacy Act 1988 (Cth).

(bb) Privacy Policy means the Jetts privacy policy, which is available at www.jetts.com.au/gym or by emailing privacy@jetts.com.au.

(cc) Products means any products that are purchased pursuant to Jetts sale of goods terms and conditions.

(dd) Staffed Hours means the hours for the Club, which are located at the entrance to the Club or at www.jetts.com.au/gym. Jetts reserves the right to change the Staffed Hours at any time without notice.

(ee) Written Notice means notice in writing, given in person, by email, or by post to the parties’ last known address.

2. Terms and Conditions

(a) Your membership is governed by this Agreement.

(b) This Agreement incorporates these terms, the Membership Agreement, the Policies, the Club Rules, the Privacy Policy, and any further policy referred to in this Agreement, as updated from time to time.

(c) If any policy or document referenced in this Agreement is not available, Jetts will provide a copy upon request.

(d) Accepting this Agreement does not automatically entitle you to a membership as your application may be subject to further review by Jetts.

(e) Jetts reserves the right, in its sole discretion, to amend this Agreement.

(f) Jetts holds, so far as a provision of this Agreement is for the benefit of a third-party that provision on trust for the relevant third-party.

(g) You acknowledge and agree that, if any Club utilised by you is a franchised business, the franchisee operating the Club is subject to a franchise agreement with Jetts Fitness Pty Ltd (“Franchisor”), which is operated within the BeWell Brands. You acknowledge and agree that, to the extent permitted by law, the terms in this agreement apply to the Franchisor and the BeWell Brands, including clauses 16 and 19. You hereby consent and agree to the Franchisor’s involvement and oversight in the operation of the Clubs, your membership and the terms of this Agreement.

3. Membership

(a) Nature of Membership
Your membership permits you to use Jetts’ premises, facilities, equipment and services as shown and limited by the membership identified. Your membership is non-transferable by you unless deemed appropriate by Jetts.

(b) Access Pass You will be issued an Access credential to access the Clubs on the terms of your Membership Agreement.

(a) Membership Pricing
You acknowledge and agree that membership pricing varies between Clubs, and that your Membership Fees (including DD Membership and PIA Membership upon renewal) may change in accordance with clause 3(h), (i) or (j).

(b) Change to Details
You must provide Jetts with any changes to your details, which are relevant to your membership, in writing.

(c) All Club Privileges
Subject to clause 19, your membership entitles you to utilise all “Jetts” branded Clubs, as listed on the Jetts website.

(d) Membership Hold
Jetts will only hold your membership in accordance with the requirements of the Membership Hold Policy available in the Clubs upon request.

(e) Staffed Access
A Member may be subject to a Staffed Access only membership, which will only allow them to attend the Club during Staffed Hours.

(f) Membership Transfers – Paid in Advance (PIA)
A Member may transfer their PIA Membership in accordance with the Membership Transfer Policy available in the Club or on the website.

(g) Membership Transfers – Direct Debit (DD)
Members who pay fortnightly in accordance with a DD Membership can be transferred to another Club in accordance with the Membership Transfer Policy available in the Club or on the website.

(h) Jetts-facilitated Membership Transfers
At regular intervals, Jetts may review your Club attendances. In circumstances where you more frequently attend a Club other than your Home Club, Jetts reserves the right to transfer your membership to the more frequently visited Club. The new Club will become your new Home Club for the purposes of these terms and for administrative and billing purposes.

(i) Foundation Membership
Members who duly complete and agree to this Agreement on a defined Foundation Membership type are defined under the Policies as a Foundation Member. A Foundation Member has the privilege of maintaining the same membership price for the life of this Agreement. Termination of Foundation Membership privileges is effective on the date Jetts advises the Member by Written Notice. Jetts reserves the right to terminate a Foundation Member’s privileges in the event of the following:

(i) a PIA Membership is not renewed before its expiry date;
(ii) a PIA Membership is transferred to a non-member;
(iii) a PIA Membership is cancelled or terminated;
(iv) a DD Membership is cancelled or terminated;
(v) a DD Membership is in arrears;
(vi) a DD Membership is transferred in accordance with the Membership Transfer Policy; or
(vii) the Member’s conduct is improper, harmful or illegal and contrary to the best interest of Jetts and/or its Members.

4. Payments

(a) You agree to pay all Membership Fees as set out in this Agreement and agree to be bound by the direct debit terms and conditions as described in the Payment Agreement and the Payment Provider’s Direct Debit Request Service Agreement.

(b) For a DD Membership, you must make your payments on a fortnightly basis in advance. Payments are not billed weekly.

(c) For a PIA Membership, you must pay your membership fee in advance according to your level of PIA Membership, as indicated by Jetts.

(d) For all memberships, you must make payment of the Club Access Fee and pro-rata amount in advance and the balance of the Membership Fees by way of direct debit (or, for PIA Memberships, by way of credit, cash or EFTPOS).

(e) You must provide to Jetts, in the form requested by Jetts, a payment agreement authorising Jetts’ Payment Provider to debit the DD Membership Fee due for each direct debit period from your billing account.

(f) Jetts will endeavour to contact you by phone, SMS or email to inform you of any overdue payments. In the event that Jetts is unable to contact you, it will provide you with a Written Notice of overdue payments.

(g) A Member will be charged a Dishonour Fee if a fortnightly direct debit payment is dishonoured by their financial institution.

(h) A Member will be charged a $10.00 AUD fee if their Access Pass is damaged or lost and requires replacement.

(i) Additional fees (being bank charges or administrative charges incurred by the Payment Provider) will apply for any overdue or late payments.

(j) If there are repeated failures to meet your payment obligations (other than through the fault of Jetts or its Payment Provider), without prejudicing Jetts’ rights to recover any overdue payments, your membership may be suspended or terminated by Written Notice to you.

(k) You acknowledge and agree that Jetts may change its Payment Provider and that Jetts and/or the current Payment Provider may, in their sole discretion, assign or novate all existing payment agreements to a new payment provider. In the event that Jetts or the current Payment Provider assigns or novates the existing payment to a new payment provider, you consent to Jetts or the current Payment Provider providing your personal information, including, but not limited to, your payment details, to its new payment provider in accordance with this Agreement and the Privacy Policy.

(l) Jetts reserves the right, at any time, to change the PIA Membership Fees and DD Membership Fees charged to Members for use of the Club facilities, including in accordance with clause 3(j). Jetts agrees to use reasonable endeavours to provide you with Written Notice of the changes. The changes will take effect 30 days after the Written Notice has been deemed to have been received by you. We deem receipt to have occurred two (2) business days after the Written Notice was sent. If you are on a DD membership, at the end of the 30 days, you authorise Jetts and/or the Payment Provider to debit the new amount from your account.

(m)If you opt in for an Approved Group Training membership and are on a DD Membership, the DD Membership Fee for both membership types will occur on the same date.

(n) If you are on a PIA Membership, you can only opt into an Approved Group Training membership for the remainder of the PIA Membership term such that the Approved Group Training membership aligns with the PIA Membership subscribed to before the Approved Group Training upgrade.

(o) If you are on a DD Membership, you may cancel your Approved Group Training membership at any time provided you request your membership be downgraded in writing to Jetts.

(p) Your reduced financial obligations due to a membership downgrade will apply on and from the date that the Written Notice has been processed and accepted by Jetts.

5. Minimum Age and Age Restrictions

(a) All Members of Jetts must be a minimum of 14 years of age. All Minors must have a parent or legal guardian agree to the terms of this Agreement. All Minors must attend the Club to obtain a membership.

(b) You must be a minimum of 16 years of age to participate in Approved Group Training.

(c) Minors aged between 14 and 15 years of age must comply with the restrictions outlined in the Membership Age Policy available at the Club or on the Privacy Policy.

(d) Minors aged 16-17 years of age must comply with the restrictions outlined in the Membership Age Policy available at the Club or on the Privacy Policy.

6. Access by Non-Members

(a) Jetts only grants Members, unless otherwise specified in this Agreement, access to the Club. No Member is permitted to bring a non-Member into the Club.

(b) If a Member breaches clause 6(a) of this Agreement, the Member acknowledges that:

(i) they accept responsibility and liability on their personal behalf for any injury, loss or damage attributed to the non-Member, whether or not caused through the negligence of Jetts or the BeWell Brands;
(ii) the act of bringing a non-Member into the Club constitutes automatic acceptance by the Member of a new membership for the non-Member. The Club Access Fee and DD Membership Fee will be charged to the Member in the following ways: A. for a Member who holds a DD Membership, this amount will be deducted from their nominated bank account; and B. for a Member who holds a PIA Membership, the Member will receive an invoice for this amount;
(iii) payment of the amount in accordance with the above clause 6(b)(ii) will entitle the non-Member to use the Club for one (1) fortnight;
(iv) for the non-Member to take advantage of the new membership, they will need to attend the relevant Club and comply with all of the obligations that all new Members are required to comply with pursuant to this Agreement; and
(v) Jetts reserves the right to terminate the access rights of the Member who brings a non-Member into the Club, including through termination of the Membership Agreement.

7. Orientation

(a) It is a condition of this Agreement that you participate in a scheduled Member orientation program with the staff of your Home Club upon your first Club visit.

(b) The orientation focuses on various aspects of the Club, including, but not limited to, Club layout, amenities, and entry and exit areas.

(c) Jetts may suspend or terminate this Agreement in the event of unsatisfactory completion of the Club orientation before the commencement of exercise.

(d) You acknowledge and agree that different Clubs may have different equipment and/or layout. You acknowledge and represent to Jetts that you will seek assistance from Jetts personnel before using equipment that is unfamiliar to you.

8. Physical Condition

(a) You hereby represent to your Club, Jetts, the BeWell Brands and their directors, officers, employees, contractors and agents that, to the best of your knowledge, you do not have any physical, medical or other disability or condition which may be affected or aggravated by, or which may result in any sickness, injury or death to you as a result of, your use of the Club or its facilities.

(b) It is your responsibility not to use any equipment or to participate in Approved Group Training sessions if they may adversely affect any medical condition, despite clause 8(a).

(c) If you have any health or medical concerns before or after becoming a Member of any Club, you must discuss them with a licensed medical professional before using any equipment or Club.

(d) You acknowledge that Jetts did not give you any medical advice before you used the equipment or participated in Approved Group Training sessions, and cannot give you any medical advice after you use the equipment or participate in Approved Group Training sessions.

9. Pre-Workout Waiver

(a) It is a condition of membership with Jetts that each Member must complete the Pre-Workout waiver before using a Club. You will not be permitted to use the Club until you have completed the waiver.

(b) Jetts reserves the right to restrict, suspend or terminate your membership if, on the basis of your waiver responses, Jetts is of the reasonable opinion that you are unfit to utilise the Club on a 24/7 basis. If your membership is restricted or suspended for this reason, your membership will not be reinstated until you provide Jetts with a medical certificate confirming that you are fit to train.

10. Video and Audio Surveillance

(a) Jetts uses security cameras in all Clubs to ensure the safety of all Members and staff. Video and audio surveillance is limited to the floor area only and is not within the walls of the bathrooms or assessment rooms.

(b) By accepting this Agreement, you acknowledge that by accessing any Club, you will be subject to video and audio surveillance and recording. Jetts will ensure that all recordings are secured in accordance with the Privacy Policy and Privacy Act, and destroyed or de-identified when no longer required.

11. Personal Information

(a) By using the Jetts website, completing any Membership Agreement documentation, personal trainer forms or competition entry forms, you have agreed to the Jetts Fitness Privacy Policy available at https://www.jetts.com.au/privacy-policy.

(b) Jetts may store your image and other personal information in their Customer Relationship Management (CRM) database in accordance with the terms of the Privacy Policy and Privacy Act.

(c) You hereby consent to the sharing and storage of any personal information stored in the CRM database to any member of the BeWell Brands. That member must store any information in accordance with the terms of the Privacy Policy and Privacy Act.

(d) You hereby acknowledge that your personal information may be used for marketing purposes by Jetts and/or the BeWell Brands, at all times in accordance with the Spam Act 2003 (Cth) and the Privacy Act.

12. Promotion and Media

(a) You consent to the free and unrestricted use of your photograph, image, audio recording, video recording and likeness in all forms and manner (“Image”) to be used for advertising, media publicity, publication, general display or for any other purposes in whole or in part, including but not limited to publication on social media, websites, broadcasts and any publications released by Jetts and/or the BeWell Brands.

(b) You acknowledge and consent to your Image being captured at any location, event, activity, or Club which is associated with Jetts and/or the BeWell Brands.

(c) You acknowledge and agree that you are not entitled to any remuneration, royalties or any other payment from Jetts in respect of the use of the Image.

(d) You acknowledge and agree that, to the extent permitted by law, Jetts is the sole legal and beneficial owner of all intellectual property rights in and attaching to the Image.

(e) You acknowledge and agree that Jetts may assign or transfer the benefit of the consent given under this clause 12 to any person.

(f) In addition to clause 12(d), you consent to the use of your Image by any member of the BeWell Brands.

(g) Jetts and any member of the BeWell Brands who is a recipient will store and manage your Image and any related content in accordance with the terms of the Privacy Policy and Privacy Act.

13. Access, Safety and Security

(a) Members may access Clubs using their Access Pass. You acknowledge and agree that:

(i) you must not provide your Access Pass to any other person;
(ii) if your Access Pass is stolen, you must notify Jetts immediately.
(iii) Jetts is not responsible for any loss, inconvenience or missed group sessions caused by Access Pass outages or technical faults; and
(iv) if the Access Pass is not functional for any reason, you must not request or allow another Member to grant you access to a Club until it has been fixed.

(b) In addition to clause 6, you acknowledge that the granting of access to non-members (including by tailgating or voluntarily opening the Club doors for non-members) poses a security risk to you, other Members and staff, and is strictly prohibited.

(c) You must immediately report any suspicious behaviour, safety hazards or other security concerns to Jetts as soon as reasonably practicable.

(d) You hereby acknowledge and agree that utilising a Club outside of Staffed Hours poses an inherent security risk. While Jetts will endeavour to maintain a safe and clean environment outside of Staffed Hours, we cannot guarantee your safety. Outside of Staffed Hours, you agree to:

(i) keep mobile phones close and ensure you know the location of the nearest telephone in case of emergency;
(ii) use equipment responsibly and avoid high-risk exercises when alone;
(iii) familiarise yourself with emergency exits, alarms and safety devices;
(iv) wear and use mobile duress pendants when necessary;
(v) in the event of an emergency, follow posted instructions and vacate the facility immediately; and
(vi) monitor your surroundings in and around the Club.

14. Equipment

(a) You understand and acknowledge that Jetts may purchase or lease any equipment from a third party and therefore does not manufacture any of the fitness or other equipment used in the Club.

(b) You understand and acknowledge that Jetts is providing recreational services and may not be held liable for defective products or equipment.

(c) Jetts and/or an available staff member must be notified immediately upon damage or apparent defect of any equipment.

15. Liability for Property

(a) Jetts is not liable to you for any personal property that is damaged, lost, or stolen while on or around the Club, including, but not limited to, a vehicle or its contents or any property left in a locker.

(b) Lockers are for temporary use only, and any property left in a locker for more than 24 hours will be removed by staff. Jetts is not responsible for any property removed from a locker, and will not be liable for any property that is damaged, lost or stolen.

(c) If you indirectly or directly cause damage to the Club or any equipment, you are liable to Jetts for its cost of repair or replacement.

16. Release and Indemnity

(a) Jetts acknowledges that consumer laws in the countries Jetts operates contain certain guarantees for the supply of goods or services that cannot be excluded, restricted or modified by this Agreement. Nothing in this Agreement is intended to exclude or restrict the application of such laws in each of the jurisdictions we operate.

(b) You acknowledge and accept that while on the premises of any Club or any BeWell Brands site and while undertaking exercise and using the equipment, you are at risk of sustaining injury, permanent disability or death. You further acknowledge and agree that while every attempt is made to ensure that our sites are safe, there are some significant and inherent risks involved in your use of the Clubs and BeWell Brands sites. You assume all such risks, and agree that you are attending and using the sites voluntarily and entirely at your own risk.

(c) To the extent permitted by law, you hereby release and hold harmless Jetts, the BeWell Brands and any related entities, as well as their officers and staff from any expenses, costs, liabilities, claims, actions, proceedings, demands, damages, judgments and losses of any kind whatsoever (including consequential and economic losses, property loss or damage and damages for injury, including personal injury and death (“Losses”) incurred or suffered by you and which arise out of, are caused by, are attributable to or result from your participation in any activity and/or use of any equipment in any Club or BeWell Brands site.

(d) Jetts and the BeWell Brands accepts no liability for any direct, indirect, special, consequential or other losses or damages of whatsoever kind arising out of any electronic transmission, access to, or the use of Jetts’ website, any website owned or operated by the BeWell Brands or applications or any information contained therein (including, for the avoidance of doubt, any viruses, malicious computer code or other forms of interference which damage your computer system or mobile phone).

(e) To the extent permitted by law, you indemnify Jetts, the BeWell Brands and any related entities, as well as their officers and staff against any Losses incurred or suffered by any of them which arise out of, are caused by, are attributable to or result from any breach of this agreement, breach of any warranty or any wrongful or negligent act or omission by you.

(f) The release and the indemnity contemplated by this clause does not apply to the extent that any Losses are directly caused by the gross negligence or breach of contract by Jetts, the BeWell Brands and any related entities, as well as their officers and staff.

(g) This clause is intended to survive termination of any Membership Agreement or otherwise grant of access to any Club or BeWell Brands site.

17. Cooling Off Period

(a) All new memberships are subject to a cooling-off period of 10 business days from the date of signing the Membership Agreement.

(b) A request for termination of membership during the cooling-off period must be made by Written Notice unless this Agreement is defined as an unsolicited consumer agreement under the Australian Consumer Law, in which case termination may be written or oral.

(c) For any membership terminated validly during the cooling-off period, Jetts will refund to you the total of all Membership Fees paid.

18. Your Right to Terminate Your Membership

(a) You may terminate your membership at any time on the following basis: You provide a request for termination of your membership in writing to your Jetts Home Club:

(i) If your request for termination is for the reason of permanent sickness or physical incapacity and this prevents you from using the Club: A. Your request must be accompanied by a medical certificate evidencing such permanent sickness or physical incapacity; and B. There will be a refund of any unused DD or PIA Membership Fees.
(ii) In the event of death, your estate must provide written evidence in the form of a death certificate and all unused DD or PIA Membership Fees will be refunded, backdated to the date of death in accordance with the death certificate.
(iii) If your request for termination is for reasons other than permanent sickness or physical incapacity:

A. in relation to DD Memberships:

1. you may terminate your membership at any time;
2. you must provide Jetts with Written Notice of termination with Jetts processing your termination as follows:
(a) Written Notices received before 5pm on a Business Day will be actioned that Business Day;
(b) Written Notices received after 5pm or on a day other than a Business Day will be actioned the next Business Day; and
(c) Written Notices received outside of your Home Club’s Staffed Hours (as it is at the date of notice) will be actioned by close of business next Business Day,

3. the Member will not incur any financial obligations under this Agreement on and from the date that the Written Notice has been processed and accepted by Jetts and the Member has a right to continue attending the Club until the Member’s pre-paid period expires.

B. in relation to PIA Members:

1. you may not terminate the membership during the prepaid period (or get a refund), unless you suffer from a permanent sickness or physical incapacity as described in clause 18(a)(iii); and
2. if you do not renew your PIA Membership by the renewal date as specified in your Membership Agreement, your membership will automatically expire.

(b) Upon your request for termination, any money owing to Jetts (or that will be owing up to the date of termination) will remain due and payable. Jetts may:
(i) deduct the amount outstanding from any refund to which you may be eligible; and/or
(ii) refuse cancellation until the amount outstanding has been paid.

19. Jetts’ Right to Restrict or Terminate Your Membership

(a) Jetts may restrict your membership (including by limiting access to other Clubs and for limiting access to Staffed Hours) at any time on the following basis:
(i) concern for the health and/or safety of the Member; or
(ii) non-compliance, improper or harmful conduct engaged in by the Member.

(b) Jetts may terminate your membership at any time on the following basis:
(i) you fail to make any payments of your Membership Fees;
(ii) Jetts reasonably suspects that you are engaging in illegal activity in any Club or BeWell Brands site;
(iii) you fail to follow any of the Policies or Club Rules, or violate any part of your Membership Agreement or this Agreement or any agreement for use of a BeWell Brands site; or
(iv) your conduct is improper or harmful to the best interest of Jetts Members.

(c) If Jetts terminates your membership in accordance with clause 19(b), termination will be effective on the date that Jetts sends Written Notice. You are liable for all financial obligations until that date. If you hold a PIA Membership, Jetts will not refund any unused portion of your fees.

(d) Upon termination of your membership by Jetts, you will cease to have access to any Club. Any money owing to Jetts when your membership ends remains immediately due and payable and Jetts will deduct the amount outstanding from any refund to which you may be eligible. If there is not enough money to cover the amount owing to Jetts, you must pay the balance of the amount owing.

(e) Upon termination of your membership by your election, you may continue to use the Club for any period for which you have paid in advance in accordance with a PIA Membership. You will cease to have access to the Club once any period you have paid in advance expires.

(f) Termination or expiration of this Agreement shall be without prejudice to the rights of each party against the other in respect of anything done or omitted under this Agreement before such termination or expiration.

20. Termination and Unauthorised Cessation of Direct Debit

If you terminate the Agreement or stop the automatic debit arrangement in a manner not described in the Agreement, you will be liable to Jetts for any unpaid fees or fees incurred by Jetts in connection with the termination.

21. Assignment

Jetts may assign or novate its rights under this Agreement at any time without prior consent.

22. Risk Warning

(a) Jetts warns that whilst you are on our premises using our Club and recreational services, you are at risk of suffering physical harm or personal injury, including broken bones, soft tissue injuries, joint injuries, permanent disability or death. These injuries may occur from you:

(i) slipping on wet flooring;
(ii) being struck by weights;
(iii) colliding with equipment, or other Members;
(iv) engaging in strenuous exercise and activities; or
(v) incorrect use of the equipment or the Club.

(b) You acknowledge that any such injury may result not only from your actions but from the action, omission or negligence of others.

(c) You acknowledge and agree that the above-mentioned injuries and potential causes of injuries are not exhaustive, and other unknown or anticipated risks may result in injury, illness, or death.

(d) You acknowledge that whilst every attempt is made to ensure that the recreational services and facilities provided by Jetts are safe, there are some significant and inherent risks involved, and you agree that you are participating voluntarily at your own risk and responsibility, thereby exposing yourself to certain risks.

23. Approved Group Training

(a) Jetts reserves the right to decrease the number of Approved Group Training fitness sessions at any time without notice, provided that the reduction in sessions is not a significant decrease.

(b) You must book your Approved Group Training session in advance.

(c) If you cancel any Approved Group Training session within four hours of its scheduled start time, you will forfeit the session and not receive a refund.

(d) You may purchase Approved Group Training sessions through a PIA Membership.

(e) The Approved Group Training sessions purchased through a PIA Membership will expire as follows:
(i) a one (1) session pass will expire after 30 days from the date of purchase; and
(ii) a ten (10) session pass will expire after six (6) months from the date of purchase.

CAMPAIGN TERMS & CONDITIONS

Current National Offer:

$1 A Day for 28 Days; Plus Win 1 of 5 $500 Cash Prizes

Offer available at participating clubs only from April 1 - 30, 2026 and cannot be used with any other offer.

Clubs at $16.95

Weekly Freedom Membership is $16.95 per week, billed fortnightly in advance via direct debit. New members pay $28 total for the first four weeks ($1 a day for 28 days) and receive a $0 joining fee. Standard membership fees apply after the promotional period. An $89 access card fee applies at sign up and may vary by club, so please check the website for details. Offer available to new members only and not transferable. Standard membership terms and conditions apply.

Clubs at $18.95

Weekly Freedom Membership is $18.95 per week, billed fortnightly in advance via direct debit. New members pay $28 total for the first four weeks ($1 a day for 28 days) and receive a $0 joining fee. Standard membership fees apply after the promotional period. An $89 access card fee applies at sign up and may vary by club, so please check the website for details. Offer available to new members only and not transferable. Standard membership terms and conditions apply.

Clubs at $20.95

Weekly Freedom Membership is $20.95 per week, billed fortnightly in advance via direct debit. New members pay $28 total for the first four weeks ($1 a day for 28 days) and receive a $0 joining fee. Standard membership fees apply after the promotional period. An $89 access card fee applies at sign up and may vary by club, so please check the website for details. Offer available to new members only and not transferable. Standard membership terms and conditions apply.

All new and active members who sign up between 1 and 30 April 2026 are eligible to enter the draw to win one of five $500 cash prizes. The draw will take place at the Jetts Support Office during the week commencing 4 May 2026. Winners will be announced via the official Jetts Australia social media channels shortly after, and will also be notified directly through their respective Jetts club.

Membership T&C's apply, available at www.jetts.com.au/terms-and-conditions

COMPETITION TERMS & CONDITIONS

TRADE PROMOTION TERMS AND CONDITIONS OF ENTRY

1. These Terms and Conditions incorporate and must be read together with the Schedule for the Promotion. The Schedule prevails to the extent of any inconsistencies with these Terms and Conditions. Entry into this Promotion constitutes acceptance of these Terms and Conditions.

2. The Promoter is Jetts Fitness Pty Ltd (ACN 123 921 3260 situated at Jetts National Support Office Tenancy 25, Suite 403, Level 4, 308 – 310 David Low Way, Bli Bli Village. 

3. Any capitalised terms used in these Terms and Conditions have the meaning given in the Schedule, except where stated otherwise. Unless the contrary intention appears, a reference in these terms to the word “person” includes an individual, a firm, a body corporate, a partnership, a joint venture, an unincorporated body or association, or any government agency or entity.

ELIGIBILITY TO ENTER

4. Entry to the Promotion is open to residents of the Relevant State(s) who are Eligible Persons as described in the Schedule and meet the Entry Restrictions (if any).

ENTRY

5. The Promotion will be conducted during the Promotion Period. To enter the Promotion, entrants must complete the Entry Procedure during the Promotion Period.

6. Entries may only be submitted in accordance with the Entry Procedure and will not be accepted by the Promoter in any other form. Computer generated or other automated entries will not be accepted.

7. All valid entries received during the Promotion Period will be entered in the Promotion, and the prize draw, if the Promotion is a game of chance.

8. Once submitted, the entrant cannot alter or delete their entry.

9. Entrants may enter the Promotion up to the Maximum Number of Entries. Multiple entries (where permitted) must be submitted separately and must each separately meet any product purchase requirement specified in the Entry Procedure (if applicable). Excess entries will be deemed invalid.

10. Entries must be received by the Promoter during the Promotion Period. Email and electronic entries are deemed to have been received at the time of receipt into the Promoter’s database and not at the time of transmission by the entrant.

11. If the Promotion involves entry via a website, the cost of accessing the website will be dependent upon the Entrant’s individual Internet Service Provider.

12. All Entries (including photographs and videos) become and remain the property of the Promoter upon submission and will not be returned to Entrants.

JUDGING OF ENTRIES FOR GAMES OF SKILL

13. Each valid entry will be individually judged (by representatives of the Promoter) based on the Judging Criteria.

14. The Prize(s) will be awarded to the valid entrant or entrants (as applicable) whose entry or entries best meet the Judging Criteria, as determined by the judges, in accordance with the Prize Details. Entries that, in the Promoter’s judgment, contain offensive, defamatory or otherwise objectionable or inappropriate material or that infringe any third party rights will be invalid.

15. The judges’ decisions are final and no correspondence will be entered into.

PROMOTIONS CONDUCTED VIA A SOCIAL NETWORKING SITE

16. If the Promotion is conducted via the Social Networking Site, entrants acknowledge that the Promotion is in no way sponsored, endorsed, or administered by, or associated with the Social Networking Site.

17. Entrants acknowledge that any information they provide in connection with the Promotion is provided to the Promoter and not to the Social Networking Site.

18. Any questions, comments or complaints regarding the Promotion will be directed to the Promoter and not to the Social Networking Site.

19. Entrants release the Social Networking Site and its associated companies from all liability arising in respect of the Promotion, to the extent allowable by law.

ENTRY CONTENT AND VALIDITY

20. Entrants are required to take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. For the purposes of these content requirements, Entry Materials includes any material (including but not limited to, drawings, artwork, images, text, photos, videos and email messages) that entrants submit, upload, transmit, publish, communicate or use in connection with their entry into the Promotion.

21. Incomplete and illegible entries will be deemed invalid. Entries that breach these Terms and Conditions or any other content guidelines notified by the Promoter during the Promotion Period will also be deemed invalid.

22. Entries submitted by persons who are not Eligible Persons will be deemed invalid. The Promoter may not assess each entry however, winning entries will be scrutinised.

23. If an entry is invalid or if an entrant is unable or refuses to take part in any element of this Promotion, the Promoter reserves the right to discard that entrant’s entry and proceed as if that entrant had not entered the Promotion.

24. If for any reason, the Promoter becomes aware after an entrant has won a prize that the entrant has not complied with these Terms and Conditions or that their entry is otherwise invalid, that entrant will have no entitlement to the prize, even if the Promoter has announced them as a winner and that entrant will be required, at the direction of the Promoter, to return, refund or otherwise make restitution of the prize.

25. Entries must be the entrant’s original work. The Promoter reserves the right to verify, or to require the entrant to verify, that the entry is the entrant’s original work. If an entry cannot be verified to the Promoter’s reasonable satisfaction, the entry will be deemed invalid.

CONSENTS AND PERMISSIONS

26. An entrant’s entry must not include: (a) any image or voice of any other person without that person’s express consent. Entrants warrant that if any such content is included, they have obtained the express consent of the relevant person; (b) any content that contravenes any law, infringes the rights of any person or is obscene, offensive, potentially defamatory, discriminatory, indecent or otherwise objectionable or inappropriate (including but not limited to, any content involving nudity, malice, excessive violence or swearing); and (c) any literary, dramatic, musical or artistic work, any audio-visual or sound recording, or any other item in which copyright subsists, unless the entrant is entitled to do so. If an entrant has any doubts about whether they have the right to include any content (for example, recorded music) they must not include it. By including any such content in their entry, the entrant warrants that they have the permission of the relevant copyright owner to do so and that this permission allows the Promoter to use the entry in accordance with these Terms and Conditions.

27. By entering this Promotion all entrants: (a) consent to the Promoter using and publishing (and authorising others to use and publish) their name, character, likeness, image, voice or anything else that identifies them for the purposes of any promotion or matter incidental to the Promotion, including future similar promotions, and at any time during or after the Promotional Period and via any means (including but not limited to, any national print media, the Promoter’s website and any other promotional material); (b) assign (and, if necessary, will in the future assign) all intellectual property rights (including copyright) in their Entry Materials in relation to all media (including but not limited to, the internet) and whether in existence now or created in the future; (c) unconditionally and irrevocably:

(i) consent to any act or omission that would otherwise infringe any of their moral rights in the Entry Materials (as defined in Part IX of the Copyright Act 1968 (Cth)) and present and future rights of a similar nature conferred by statute anywhere in the world whether occurring before or after this consent is given;

(ii) waive all moral rights that arise outside Australia; and

(iii) agree not to institute, maintain or support any claim or proceeding for infringement of their moral rights in the Entry Materials;(d) warrant to the Promoter that their entry is the original independent creation of the entrant and free from any claims, including copyright or trade mark claims, by other persons.

28. If the Promotion involves the publication of Entry Materials on a website, the Promoter accepts no responsibility or liability where an entrant’s photos, images or other Entry Materials are downloaded from the website by any persons, and for any matters after such download. The Promoter may, in its absolute discretion, edit, modify, delete, remove or take down any part of an entrant’s entry.

PRIZES – GENERAL

29. If the prize involves a winner meeting or attending a function with a celebrity or other public figure, the Promoter will not be liable for the failure of the winner (and their companion(s), if applicable) to meet that person or failure of that person to attend the function, for whatever reason.

30. The Promoter may, at its discretion, require any person taking, accepting or participating in any prize to be 18 years or over.

31. The Promoter reserves the right to appoint a chaperone to accompany the participants taking the prize. The participants agree to the chaperone being present with them for the duration of the prize and agree to comply with any reasonable directions or guidelines given to them by the Promoter or their chaperone.

32. The prize must be taken as offered and cannot be varied unless authorised by the Promoter. The prize value includes GST and is in Australian dollars and is correct at the time of printing. The Promoter accepts no responsibility for any variation in prize value.

33. Prizes are not transferable, exchangeable or redeemable for cash. Prizes cannot be sold to a third party including, online auctions and private sales. Unused portions of prizes will be forfeited and no compensation will be paid in lieu of that element of the prize.

34. Subject to the approval process required by any relevant gaming or lotteries authority, in the event that any prize item is unavailable despite the Promoter’s reasonable endeavors to procure within Australia, the Promoter reserves the right to substitute a different prize item of equal or greater value, subject to any written directions from any relevant regulatory, judicial or government authority.

35. Where prizes are lost, stolen, damaged or tampered with, for reasons beyond the control of the Promoter, the Promoter is not liable.

36. Without limiting the above terms and conditions, the Promoter may at its absolute discretion, substitute cash for any prize (the amount of cash being equal to the prize value specified in the Prize Details).

37. Except to the extent required by any law, including the Australian Consumer Law, the Promoter and its associated companies make no warranties or representations about the fitness for purpose or suitability of any prize and will not accept responsibility for the quality or fitness for any purpose of any prize or the failure of any prize to be of acceptable quality.

38. Prizes and participation in the Promotion are subject to any terms and conditions imposed by the supplier or organiser of the prize, as applicable.

39. These Terms and Conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010 (Cth) where to do so would contravene that statute or cause any part of these Terms and Conditions to be void.

PRIZES – PROVISIONS RELATING TO TYPES OF PRIZES

40. The prize(s) are specified in the Prize Details. The prize(s) are subject to any restrictions specified in the Schedule. The total prize pool is specified in the Schedule.

41. If a prize includes vouchers, the vouchers are only valid until the voucher expiry date specified on the voucher or by the provider, and are subject to any terms and conditions imposed by the provider. Once awarded, the Promoter is not liable for any voucher that has been lost, stolen, forged, damaged or tampered with in any way.

42. If a prize includes tickets, including tickets to an event, the tickets are only valid for the date or period specified on the tickets or by the provider, and are subject to any terms and conditions imposed by the provider. Once awarded, the Promoter is not liable for any ticket that has been lost, stolen, forged, damaged or tampered with in any way.

43. If a prize includes travel, the prize must be booked and completed as specified by the Promoter or by the supplier of the prize. If the prize is event based, any travel provided as part of the prize must be taken on the dates specified by the Promoter to coincide with the event. The prize is subject to booking and availability, and is subject to any terms and conditions imposed by the relevant providers. All costs associated with a travel prize which are not expressly stated in the Schedule to be included, including additional spending money, passport and visa costs, transfer costs, meals, taxes, insurance, luggage costs and all other ancillary costs, are the responsibility of the winner. The winner and any travelling companion(s) must depart and return at the same time using the same air carrier. The winner and any travelling companion(s) are responsible for ensuring they have all necessary travel insurance (if not included in the prize) and documents to travel to the relevant place(s) (including passports and visas, if required). Any alterations or extensions to confirmed prize details must be approved in advance by the Promoter (at its sole discretion) and will be at the expense of the winner. The Promoter is not responsible for the cancellation, delay or rescheduling of any part of a travel prize and any costs incurred by the winner or any travelling companion(s) as a result (including accommodation costs) will be the responsibility of the winner. The winner is responsible for ensuring that they and their travelling companion(s) are fit to travel and have received appropriate immunisations and/or health checks prior to taking the prize. It is the entrant’s responsibility to check and prepare for travel warnings and any perceived hazards with appropriate authorities, including www.dfat.gov.au. The Promoter is not responsible for any illness, injury or property damage that affects the winner while undertaking the travel prize.

44. If the prize involves a winner attending an event, if any part of the event is abandoned, called off, varied or postponed for any reason, then at the Promoter’s discretion, the relevant winner (and their companion(s), if applicable) forfeits all rights to attend the relevant event and no cash or alternative tickets will be substituted for that element of the prize. If the event is varied or postponed, the Promoter, where reasonable, will try to vary arrangements to allow the winner (and their companion(s)) to attend the varied or postponed event (unless doing so would involve additional costs to the Promoter).

CLAIMING PRIZES

45. Prizes must be claimed by the Prize Claim Date in accordance with any Claim Instructions set out in the Schedule. If a prize is not accepted by, or failing all reasonable efforts by the Promoter, is not delivered to the prize winner, the relevant winner’s entry will be deemed invalid and the Promoter reserves the right to distribute the unclaimed prizes in accordance with the Unclaimed Prize Arrangements specified in the Schedule, subject to any directions given by any relevant authority. Winners of unclaimed prizes will be notified and have their names and State or Territory of residence published in accordance with the Unclaimed Prize Arrangements, subject to any directions given by any relevant authority.

CANCELLATION OF COMPETITION

46. If, for any reason, the Promotion or any of the prizes are not capable of being run or offered as planned, including but not limited to, infection by computer virus, bugs, tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Promotion, the Promoter reserves the right in its absolute discretion to take any action that may be available to it. Any actions are subject to State and Territory regulations and may include cancellation, termination, modification or suspension of the Promotion.

47. The Promoter may also cancel, suspend or modify the Promotion if the determination of the prize winner or the delivery of the prize is prevented or hindered by any external event beyond the control of the Promoter, including but not limited to, vandalism, power failure, tempest, natural disaster, acts of God, civil unrest, strikes or other industrial action. If the Promotion is not capable of being run as planned, for reasons outlined above, the Promoter will not be liable for any loss or damage of any kind to entrants arising out of any resultant action taken by the Promoter.

PRIVACY AND INFORMATION

48. The Promoter may collect the following personal information provided by entrants when entering or participating in this Promotion (including without limitation in their Entry Materials, transactional information, when you shopped, where you shopped, how you paid and what you purchased, address, phone number, name, age, passport number, drivers license number, information obtained from any Promotion partners, information you provide when submitting any questions or queries regarding the Promotion) or by entrants doing anything in connection with this Promotion.

49. The Promoter may use your personal information to conduct the Promotion, to ask you questions, to contact you about any matter in connection with the The business or the Promotion, to contact entrants if they are winners, to conduct research and marketing activities (including to inform entrants about special offers, marketing, events, promotions, product launches and other special events and discounts from the Promoter such as new products or promotions and to become part of databases maintained by the Promoter or associated entities), to conduct market research (including to improve and help Promoter better tailor its product and service offering , including developing new products, services, promotional offers and shopping opportunities) and to conduct market research and other forms of analysis, unless the entrant opted out of participating in such activities in the section provided on the entry form, and otherwise in accordance with the Promoter’s Privacy Policy. If you provide your email address or mobile phone number you consent to the Promoter using your email address to email you and/or your mobile telephone number to SMS you for any of the purposes listed above

50. Entrants can advise the Promoter at any time if they no longer wish to participate in any such research and marketing activities. Otherwise, their consent will remain current until specifically withdrawn. The Promoter may disclose entrants’ personal information for the above purposes to other companies associated with this Promotion, related bodies corporate of the Promoter, the Promoter’s information technology providers and database service providers and other entities which provide research and marketing services to the Promoter.

51. The Promoter may engage other persons or organisations (for example, the Promoter’s suppliers, prize donators, competition and promotion agencies, data mail houses, data processing organisations, marketing researchers, specialist call centres and service providers) to assist the Promoter in carrying out the above purposes. Some of these organisations may be located overseas. Your personal information may be disclosed to such persons or organisations for these purposes and, in providing a service, they may contact you directly. In some circumstances, they may disclose personal information they collected from you to the Promoter or one or more of the purposes already mentioned. The Promoter will hold and use all personal information it collects from third parties about you for the purposes described in this notice.

52. The Promoter may also disclose your personal information as required by law.

53. If entrants do not provide the personal information requested by the Promoter, they may not participate in the Promotion (except where the provision of that information is optional). Winners’ names will be published and retained as required under relevant legislation. An entrant may, at any time, request to access, update or correct any information, or to have their details removed from the Promoter’s database(s) and such request will be considered in accordance with the requirements of the Privacy Act. Such requests should be directed to the Promoter at its address set out in item 2. The Promoter’s Privacy Policy can be viewed https://jetts.com.au/privacy-policy/

INDEMNITY AND LIABILITY

54. Unless required by any law, including the Australian Consumer Law, the Promoter, its related bodies corporate and their respective officers and employees, its agents, its contractors, its associated entities and their respective officers will not be liable for any loss (including but not limited to, indirect, special or consequential loss, loss of opportunity or loss of profits), expense, damage, personal injury or death which is suffered or sustained in connection with any part of this Promotion (including entry, collation of entrant details, prize draw and determination of the winner(s)), promotion of this Promotion, use or acceptance of the prize or the prize itself, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum extent allowable by law).

55. If requested by the Promoter, any entrant or winner (and their companion(s), if applicable) (or if an entrant, winner or companion is not an adult, their parent or guardian) must sign an indemnity and exclusion of liability form (provided by the Promoter) in favour of all parties involved in this competition and/or providing the prize prior to undertaking any specified activities forming part of the competition, acceptance or use of the prize or the prize itself. If any entrant, winner, nominated companion or parent/guardian (if applicable) does not sign the indemnity form provided by the Promoter, within the time requested by the Promoter, the relevant entrant’s or winner’s entry or claim will be deemed invalid. Where a winner’s entry or claim is deemed invalid, the prize will be deemed unclaimed and the Promoter has a right to re-draw the prize in accordance with the Unclaimed Prize Arrangements in the Schedule.

56. Without limiting the previous paragraphs, the Promoter, its related bodies corporate, its agents and its associated entities will not be liable for any damage to or delay in transit of prizes.

57. If other entities are conducting the promotion in conjunction with the Promoter, the Promoter is not liable for any error made by the other entity when communicating details of the Promotion, the entry process, the prize draw, the prize, determination of the winner and promoting the Promotion.

GENERAL

58. The Promoter reserves the right in its sole discretion to verify the validity of entries and to disqualify any entrant (or voter if applicable) who tampers with the entry (or voting process), or who submits an entry which is not in accordance with these Terms and Conditions, or who the Promoter has reason to believe has breached any of these Terms and Conditions, or has engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

59. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

60. The Promoter accepts no responsibility for any tax implications that may arise from acceptance of the prize winnings. Entrants should seek independent financial advice prior to entering the Promotion.

61. The Promoter may at its absolute discretion prohibit an entrant’s participation in this Promotion, cancel or suspend a prize or cease to provide any prize to a winner if the entrant or winner or any companion(s) are, in the reasonable opinion of the Promoter, under the influence of alcohol or drugs, behaving aggressively, disruptively, or in a manner which may diminish the good name and reputation of the Promoter or its products and brands, or are engaging in conduct that is misleading, deceptive, contrary to law or is otherwise inappropriate.

62. The Promoter’s decisions in connection with the Promotion are final and no correspondence will be entered into.

63. No responsibility will be taken for unsuitable, lost, deleted, late or misdirected entries. The Promoter is not responsible for technical difficulties with the entry mechanism and does not warrant that the entry mechanism will be available at all times.

64. Entries which are to be published on a website will be subject to a moderation process before being visible on the website.

65. The Promoter may require the winner(s) to provide identification as requested by the Promoter including but not limited to, proof of identity, age, residency, employment, supply to the Promoter or engagement by the Promoter. Identification considered suitable for verification is at the Promoter’s reasonable discretion.

66. Entrants acknowledge that there may be inherent risks in some aspects of the Promotion or the prize and that participation in the Promotion or the prize may involve participating in dangerous activities. By entering this Promotion and/or accepting the prize, entrants accept that risk for themselves and for their companion(s) (if applicable).

67. In order to participate in this Promotion and/or the activities which may be awarded as part of the prize, the winner (and their companion(s), if applicable) must comply with applicable health, fitness, skill, balance, dexterity and any other requirements normally associated with the particular activity. It is the entrant’s responsibility to ensure that they (and their companion(s), if applicable) are sufficiently healthy and fit so as to safely participate in this promotion and/or undertake the activities awarded as part of the prize. The entrant or winner must comply with all requirements and directions of the people responsible for the conduct of the relevant activity and must ensure that their companion(s) also comply (if applicable). If the Promoter reasonably believes that the entrant, winner or their companion(s) will not be able to comply with such requirements, the Promoter may deem the entrant, winner or their companion(s) not sufficiently healthy or fit to participate in the Promotion.