Terms and Conditions apply.
If you join online, you will receive an email invitation to visit your local gym to complete a complementary orientation. During your orientation, your club manager will give you a tour of the gym facilities, demonstrate how to use the training equipment correctly, explain the safety procedures and give you a 24/7 access pass fob.
Yes, Jetts Australia offer discounts and promotions on our membership start-up fees. You can stay up to date with our latest promotions via the Jetts website.
Yes, most of our Jetts gyms offer a seven day free trial.
When you join Jetts there is a one-off access pass fee of $79 for your fob. There is also an $89 Joining Fee for the administration of your membership.
Tip: If you choose to cancel your membership with Jetts, keep your fob to save the access pass fee if you decide to rejoin.
Yes, every member at Jetts will receive a complimentary orientation session. During your orientation your club manager will give you a tour of the gym facilities, demonstrate how to use the training equipment correctly and explain the membership terms and safety procedures.
Your membership also allows you to use the gym 24/7 so you can attend outside of staffed hours. There is no waiting period so you can use any Jetts gym immediately after joining and after you have completed your gym orientation.
No, you have free and unlimited access to all Jetts locations nationwide. When accessing a new Jetts gym for the first time, you will need to swipe, wait 20 seconds and swipe again for door access.
Note: You only need to do this the first time you access a new gym. Each time after you will just need to swipe once.
Yes, of course! We understand your lifestyle changes, if you do need to cancel your membership please contact the club you originally joined. You can send your cancellation request via email or visit the club during staffed hours.
Yes, you can put your membership on hold for a minimum of 7 days and a maximum of 8 weeks throughout the year.
No, there are no hidden fees or waiting periods when cancelling your membership at Jetts.
No, we do not have commitment periods for your gym membership at Jetts.
You can update your bank details by contacting your local club.
You can update your personal details by contacting your local club.
We understand that one day you might need to leave us and if that happens we want to make it as easy as possible for you. The best way to cancel your direct debit membership is to pop into your home club during staffed hours to complete a cancellation form. Alternatively, you can send your home club an email.
Yes, we recommend contacting your local Jetts gym manager to see what options are available at your local gym.
Yes, our gyms have amenities and showers for our members to access.
Yes, all of our gyms have open lockers to store your gym bag and belongings while you train.
Our team members are always approachable and willing to teach you the correct techniques when using the equipment in our gym.
We have free training programs available to help kickstart your fitness journey. You can access these programs via the Health Hub page. You can also keep up to date with the latest fitness, wellness and nutrition guides on our Personal Best podcast available on Spotify, Apple Podcasts and I Heart Radio.
The minimum age to join Jetts is 14 years old. If you’re aged between 14 – 16 you must have a parent or guardian in attendance at the time of your orientation and can only attend during staffed hours.
Yes, most of our Jetts gyms offer a seven day free trial so you can test out the equipment, meet the club manager and experience your local fitness community.
You can access your local Jetts gyms 24/7. To access a Jetts gym outside of staffed hours, simply swipe your access pass at the front door, this will unlock the door so you can enter the club.
Yes, you have free and unlimited access to all Jetts locations nationwide. When accessing a new Jetts gym for the first time, you will need to swipe, wait 20 seconds and swipe again for door access.
Note: You only need to do this the first time you access a new gym. Each time after you will only need to swipe once.
Our team will help troubleshoot if you are having technical issues with a piece of equipment. If there are damages, please notify our team immediately so they can follow the Jetts safety procedures.
You don’t need to transfer your Jetts direct debit membership, as you can cancel at any time and won’t be charged any cancellation fees, waiting periods or termination fees. Our team will simply cancel your membership on the spot.
You can transfer your pay-in-advance membership if you selected this membership option.
Yes, but guests can only attend the club during staffed hours and can either purchase a casual visit or register for a seven day free trial. Please check your clubs staffed hours before attending.
Yes, Jetts gyms offer discounts and promotions for referral memberships throughout the year. You can stay up to date with our latest promotions via the Jetts website.
We have free training programs available to help kickstart your fitness journey. You can access these programs via the Health Hub. You can also keep up to date with the latest fitness, wellness and nutrition guides on our Personal Best podcast available on Spotify, Apple Podcasts and I Heart Radio.
Yes, many of our gyms participate in the Jetts National Challenge. We typically run two national challenges per year in partnership with our challenge sponsor BodyScience. The prizes are awarded to one male and one female with the greatest transformational change.
No, at Jetts we don’t charge additional fees for equipment usage. All the equipment in your gym is included in the fortnightly price of your membership.